Shipping & Returns

We deliver across India. We do not ship internationally at present.

Delivery charges depend on distance, access and the size of the consignment, and are confirmed on your quotation before you place the order.

Timelines run from confirmation of the order and, for custom work, from sign-off of the final design. We contact you to arrange a delivery slot before dispatch.

• Metro cities: 5–7 business days for ready pieces
• Other regions of India: 7–14 business days for ready pieces
• Custom-made furniture: 1–3 weeks, depending on design and finish
• Custom interior projects: 4–6 weeks for a single room, 3–6 months for a full home

Professional assembly is included with all furniture we deliver. Our team assembles the piece in the room where it will be used, checks alignment and hardware, and removes the packaging.

Please make sure access routes — lifts, staircases, doorways — can accommodate the piece, and tell us in advance about any restriction such as a narrow stairwell or a lift-free upper floor. Where a piece cannot be moved into position because of an access restriction we were not told about, a re-delivery charge may apply.

Please inspect your furniture at the time of delivery, while our team is present. If anything is damaged or not as specified, tell us then and note it on the delivery documentation. Reporting transit damage at the point of delivery allows us to resolve it quickly.

Ready furniture may be returned within 7 days of delivery if it is unused, undamaged and in its original condition. Return transport is chargeable unless the item was faulty or incorrectly supplied. Refunds are processed within 7–10 business days of the item reaching us and being checked.

Custom-made furniture and custom interior work cannot be returned or cancelled once production has begun, because the piece is made to your dimensions and specification and cannot be resold. If you need to cancel, tell us as early as possible: before cutting begins we can usually refund the advance less any materials already committed.

If an item arrives faulty, damaged or different from what was specified, we will repair it, replace it or refund it — our choice, made in consultation with you and at no cost to you. Structural defects are additionally covered by our 10-year warranty.

To arrange a return or report a problem with a delivery, contact us as soon as you can. You can reach us on +91 91083 44363 or +91 81977 05438, by email at thebadhees@gmail.com, or in person at The Badhees, Opposite Vasudha layout, Appajipura road, Koraluru, Bangalore 560067.